Terms + Conditions
Deposit and Refund Policy:
Cancellation prior to 14 days before the booking will incur a $30 administration fee and the remainder of the monies will be refunded.
Cancellation within 14 days of booking will forfeit all moneys paid unless we are able to rebook the properties for the entire period. When you decide to book, the total amount is payable by either Visa or MasterCard or we will advise you of our bank account details for EFT. A booking is not confirmed until the total amount is paid and the guest’s details form completed. Payment of the total amount constitutes the guest’s acceptance of these Terms & Conditions.
We do not require a bond. However, we have access to your credit card details which will be used to pay for any additional costs incurred, including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared i.e. any breach of these conditions.
2 night minimum
Collection of Keys
The owner will contact you within 7 days of arrival to advise on how to collect the keys for the property.
Use of Our Facilities:
Check in after 2.00pm – Check out before 10.00 am (unless prior arrangements have been made).
We expect and require our guests to respect our facilities which are part of our home.
Accordingly, in common with the Holiday Rental Code of Conduct the following conditions apply for use of our facilities:
Use by Paying Guests Only
Our facilities are for the use and enjoyment of paying guests only.
We do not allow pets on the property.
If you wish to invite another person/s to visit you during your stay, you need to make arrangements to do so with us as we incur additional costs (both directly and through wear and tear) if additional people use the property facilities and grounds.
We do allow our facilities to be used as a venue to get ready for a wedding. However, we do ask that you inform us of this when booking
The advertised rate is for domestic use only and not commercial.
Accordingly, the advertised rate does not allow for the extra wear associated with functions in terms of cleaning, utility usage, garbage removal, wear and tear, repairs etc.
Parties and functions are strictly prohibited.
Take Reasonable Care
All care is to be taken when using anything in the establishment and while on the grounds. It is a condition of booking that all guests read and understand the important safety information that is provided and to take all reasonable care during their stay. Repair costs of accidental or wilful damage will be charged against the credit card given as security.
Respect for the Facilities and Other Guests
We would appreciate it if you treat our property as if it was your own. Also, respect the privacy of other guests and their enjoyment of the property by keeping noise in the grounds to a minimum. Establishment is non-smoking.
Clean and Tidy Condition
The Establishment is to be left in a clean and tidy condition as you found it. Place all rubbish in the bins provided, wipe kitchen surfaces with the cloth provided, and clean your dishes and glasses by hand washing them in the sink with the cleaning detergent provided. Grounds are to be left tidy and free of rubbish/cigarettes/bottles and the like. All additional cleaning will be charged at $40/hour against the credit card given as security.
Stoneleigh Cottage consists of two self-contained units, each with its’ own bedroom, full kitchen/dining facilities, separate lounge, bathroom and laundry. Rates are per unit only.
All linen is included in hire.
ALL RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE